IT issues facing small businesses today – part three

When most businesses think about their computer systems, what’s really valuable to them is their data. Collecting, managing and manipulating their commercial data is the main purpose of a company’s IT systems.

The Microsoft suite of products is probably the most widely used collection of office tools used by employees of all levels to process data, including Word for document creation, Excel for spreadsheets and calculations, and Exchange Server for email and calendars. Now available as Office 365, these products are provided over the Cloud so that users can access them on any devices in any location.

While the individual tools are easy to use for more employees, administration of Office 365 is a more complex task. Keeping track of licences, installing new users and managing configurations can be a big distraction when you want to get on and use the tools for business tasks. A professional IT support provider can remove this distraction by handling all the administrative tasks and freeing up you and your employees to use the office tools unhindered.

In addition to office tools for processing data, businesses also need tools to store data securely. In the event of a disaster, such as a fire, or a malicious attack on its systems, a business needs to access a reliable, up-to-date copy of its data so that it can restores its systems to how they were before. This requires specific back-up systems and processes. Copying data on to a removable drive on an ad-hoc basis is a risky back-up strategy, as back-ups could easily be forgotten at busy times and the drive lost. An automated system that backs up at specified intervals and stores software and data at multiple locations, such as on-site, off-site and in the Cloud, will ensure that whatever happens, a very recent, accurate copy of company data can be restored quickly to get a business back up and running.

How do you do this? The best option is to use an IT support partner to assess your data back-up needs and install a system that works seamlessly in the background so that you don’t have to think about it.

FX7 Solutions has considerable expertise in both provisioning and administering Office 365 as well as in the design and operation of secure and reliable back-up systems. We’d be happy to chat through the options to put your mind at rest.